🔒 Privacy Policy

Effective Date: 1.11.2025

Welcome to cnext.in, operated by Dipayan Ghosh, a professional astrologer and palm reader with over 20 years of experience. Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website and services.

Information We Collect

To provide accurate astrological and palmistry services, we collect the following personal information:

  • Full Name
  • Date of Birth
  • Time of Birth
  • Place of Birth
  • Email Address and/or Phone Number
  • Payment Information (processed securely via PayU)

We collect this information when you:

  • Fill out forms on our website
  • Make a payment for services
  • Communicate with us via email, phone, or chat

How We Use Your Information

We use your information solely for the purpose of delivering the services you request, including:

  • Generating digital birth charts and marriage matching horoscopes
  • Performing Lal Kitab and personalized palm/horoscope analyses
  • Communicating with you regarding your consultation
  • Processing payments and issuing refunds (if applicable)
  • Improving our services and website functionality

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Security

All payments on cnext.in are processed through PayU, a secure and trusted payment gateway. We do not store your credit/debit card details on our servers. PayU handles all sensitive payment data in compliance with industry-standard security protocols.

Service Delivery Timeline

  • Digital Birth Chart & Marriage Matching Horoscope: Delivered within 48 hours of successful payment.
  • Personalized Palm & Horoscope Analysis: Delivery time varies based on the depth of consultation and mutual discussion.

Refund Policy

If we are unable to deliver your requested service within the committed timeframe:

  • You are eligible for a 100% refund
  • Refunds will be processed within 7 working days
  • Refunds will be made to the original payment method via PayU

Data Protection

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only as long as necessary to fulfill the services requested and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing
  • Lodge a complaint with a data protection authority (if applicable)

Third-Party Links

Our website may contain links to third-party websites (e.g., PayU). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Dipayan Ghosh
Email: dipayan@cnext.in
Phone: +91 75012 88 040
Website: https://www.cnext.in